Course curriculum

    1. Lecture - The Changing Hospitality Industry

    2. Lecture - Labour turnover

    3. Lecture - Pay, the big question

    4. Lecture - HRM in the Hospitality Industry

    1. CHAPTER 1 Overview

      FREE PREVIEW
    2. CHAPTER 1 Learning Outcomes

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    3. The PRACTICE of leading human resources

    4. The IMPORTANCE of Leading Human Resources

    5. The CHALLENGE of Leading Human Resources

    6. Leaders supervisors and associates

    7. Characteristics of Leaders

    8. The nature of leadership

    9. Leadership Styles

    10. Developing your own style

    11. Ethics

    12. The Leader as a mentor

    13. Key Points

    14. ACTIVITIES AND APPLICATIONS 1. Discussion Questions

    15. ACTIVITIES AND APPLICATIONS 2. Activity Exercise

    16. ACTIVITIES AND APPLICATIONS 3. Leadership Assessment

    17. ACTIVITIES AND APPLICATIONS 4. L E A D E R Assessment

    18. ACTIVITIES AND APPLICATIONS 5. Case Study

    19. Internet Activity

    20. More resources for you

    21. Course Progress End Chapter 1

    1. Introduction to Chapter 2

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    2. Overview

      FREE PREVIEW
    3. Learning Outcomes

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    4. Equal Opportunity - what is it?

    5. Equal Employment Opportunity Laws

    6. EEO Laws and the Hiring Process

    7. Diversity

    8. Why does diversity matter

    9. How to increase personal awareness.

    10. How to Recognize and Practice cross-cultural interaction

    11. LEADING CULTURAL DIVERSITY IN THE WORKPLACE

    12. Establishing a Diversity and Inclusion Program

    13. Leading Diversity Issues Positively

    14. Key Points

    15. Key Terms

    16. Review Questions

    17. Discussion Questions

    18. Activity

    19. Case Study

    20. Internet Activity

    21. Courser Progress - End Chapter 2

    1. KEY TERMS

About this course

  • 6 x $250.00
  • 61 lessons
  • 0.5 hours of video content