Course curriculum

    1. Food & Beverage Operations - Certificate in Quality Management

    2. How to use this course

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    3. Course Summary

    4. Course objectives

    5. Course Admin and Instructions

    6. Course Content and flow

    1. Module 1 - Aims and Outcomes

    2. Module 1 Assignment folder

    3. Introduction to Food and Beverage Management

    4. Size and Scope of Food and Beverage Operations

    5. Introducing Food and Beverage Management - the overview

    6. Module 1 - Summary

    7. Module 1 Submission exercises

    8. Module 1 Submission exercises

    9. Module 1 - Course Progress

    1. Module 2 - Introduction

    2. Aims and Outcomes of Module 2

    3. Module 2 Assignment folder

    4. Why Classify ?

    5. Classification by Name and Food Type

    6. Classification by business format

    7. Classification by Market - Direct vs In-Direct

    8. Classification by Venue, Occasion and price point

    9. Module 2 Summary

    10. Module 2 Submission exercises

    11. Course Progress - Module 2

    1. Module 3 - Restaurants and Events - Introduction

    2. Module 3 - Aims and Outcomes

    3. Module 3 Assignment folder

    4. Restaurant Guides

    5. The Michelin Guide Origins

    6. Fine Dining

    7. The Fine Dining Concept

    8. Bars, Nightclubs and Pubs

    9. Hotel, Bed & Breakfast, Hostel and Membership club restaurants

    10. Fast Food

    11. Casual Dining

    12. Take-away and Home Deliveries

    13. Coffee Shops and Tea Rooms

    14. Events

    15. Banqueting, Functions and Large Scale Events

    16. Module 3- Summary

    17. Module 3 Submission exercise #1

    18. Module 3 Submission exercise 2

    19. Module 3- Course Progress

    1. Module 4 - The Indirect Market - Contract Food Service, Travel and Public Sector Catering

    2. Module 4 Aims & Outcomes

    3. Module 4 Activity Questions

    4. Module 4 - Introduction

    1. Module 5 Introduction

    2. Module 5 Aims and outcomes

    3. Lecture - The Concept!

    4. The Concept - Video 1

About this course

  • $2,100.00
  • 53 lessons
  • 0.5 hours of video content